Parimatch Contacts in Tanzania
You can reach us via Parimatch email, live chat, phone, messengers, and our official social pages. Support is in English and Kiswahili. Average chat reply takes a few minutes; e-mail replies take up to several hours.
All Ways to Contact Parimatch
Contact us for account or payment issues, or for partnerships, media, marketing, affiliates, corporate questions, legal details, and investor proposals. If you need the Parimatch number or the official email address for formal queries, ask support in live chat and we will share it.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live Chat (Website and App) | Tap the chat icon on the on-site page or in the app. Available 24/7. English and Kiswahili. | Account access, deposits, withdrawals, bets, game issues, verification. Quick help. |
| Open your account > Help Centre > Email us. Use the official email address shown there. Replies in 1–12 hours. | Detailed cases, documents, payment checks, account review. | |
| Phone | Go to Help Centre > Call us to view the current contact number. Hours 09:00–22:00 EAT. Local rates apply. | Urgent payment issues, account lockouts, or when a call suits you. |
| Tap the WhatsApp button in the Help Centre or footer to start a chat in the official business account. | Simple account checks, bet slips, quick follow-ups. | |
| Telegram | Open the Telegram link from the footer or Help Centre to message the official account. | Status updates, short question, link checks. |
| Follow and message the official page using the footer link. | General questions, feedback, platform updates. | |
| X (Twitter) | Follow and send a Direct Message using the footer link. | Quick questions and service updates. |
| Message the official account from the footer link. | Basic questions and feedback. Do not share personal data. | |
| On-site Contact Form | Help Centre > Contact form. Add your account ID and contact number. Attach files if needed. | Detailed cases, verification, compliance documents. |
| Affiliates and Partnerships | Submit the form on the Affiliates page. Include your site or channel detail. | Affiliate sign-up, marketing proposals, CPA or RevShare enquiries. |
| Media and Press | Use the media request form on the Corporate page. | Press question, interviews, brand assets. |
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