Responsible Gaming

Gambling always involves risk, including financial loss. Staying in control helps you enjoy betting responsibly and protect your emotional balance. Parimatch provides tools and useful tips so players can manage time and money.

• Set clear limits before playing: deposit, loss, stake, and session time.
• Bet only what you can afford to lose and keep gambling separate from essential expenses.
• Track your spending and time. Use reality checks to stay within your plan.
• Avoid chasing losses. Pausing is safer than increasing stakes.
• Take regular breaks to reduce impulsive decisions.
• Do not gamble under the influence of alcohol or drugs.
• Protect minors. Access is 18+ only. Use device-level parental controls.
• Learn the rules, odds, and house edge for each game or market.
• Keep your account secure. Do not share logins or payment details.
• If play affects mood, money, or relationships, stop and seek help promptly.

Problem betting can develop silently. Warning signs point to addiction and require attention as a health concern.

• Spending more time or money on gambling than planned.
• Chasing losses or raising stakes to feel the same excitement.
• Hiding betting from family or friends.
• Borrowing, selling items, or using money meant for bills or rent.
• Irritability, anxiety, or low mood when not playing.
• Skipping work, school, or family duties to gamble.
• Repeated failed attempts to cut down or stop.
• Using gambling to escape stress, worry, or problems.
• Trouble sleeping or constant thoughts about betting.
• Breaking personal rules or lying to continue playing.

Addiction can be managed through structured steps and support. Actions below reduce harm and restore control over play.

• Be honest about your situation. Keep a diary of time and money spent.
• Set strict limits now: deposits, losses, stakes, and session time.
• Take a time-out for at least 24 hours and up to 30 days.
• Activate self-exclusion for a longer period if urges persist.
• Remove saved cards and e-wallets to slow down spending.
• Unsubscribe from marketing to reduce triggers.
• Install site-blocking and app-blocking software on your devices.
• Seek counselling from a licensed mental health professional.
• Tell a trusted person and ask for support and accountability.
• Create a repayment plan and avoid borrowing to fund gambling.

Support in Tanzania is available through health services and independent organisations. These resources offer guidance, counselling, and help for addiction.

• Gaming Board of Tanzania (Responsible gambling information): https://www.gbt.go.tz
• Ministry of Health, Tanzania (Mental health services and referrals): https://www.moh.go.tz
• Muhimbili National Hospital – Psychiatry and Mental Health: https://www.mnh.or.tz
• Gambling Therapy (free online support and counselling): https://www.gamblingtherapy.org
• Gamblers Anonymous (international peer support meetings): https://www.gamblersanonymous.org
• Tanzania Red Cross Society (psychosocial support): https://www.trcs.or.tz

If you feel at risk of addiction, contact Parimatch support for confidential assistance and tool activation. Our team can guide you on limits, time-outs, and self-exclusion.

• Live Chat in the website or mobile app, 24/7.
• Help Centre contact form in your account for an email response.
• In-app Responsible Gaming section: Account > Responsible Gaming > Limits or Self-exclusion.
• Direct message the verified Parimatch Tanzania pages on Facebook or X.
• Support is available in English and Kiswahili.